Kahler Grand Hotel Review
The vast majority of the Kahler’s weekday guests are Mayo Clinic patients, so they not only know how to handle the special concerns of those traveling with medical issues, they are experienced at it. The Kahler Grand Hotel even has a list of in-room medical services they can provide, at an extra fee. Best of all, the are literally right across the street from the Mayo Clinic buildings, and they have a shuttle to the hospital building a few blocks away. 
Check-in
Checking in was complicated by my car. Hauling a Fischer Price Jeep on top put it just above 8 feet, too tall for the 6’10” Kahler ramp. The attendant not only knew of an open parking lot at a hotel 2 blocks away, she called ahead to make sure they had spots and gave me detailed instructions on how to get there and back with minimal rain drenching. Parking in downtown Rochester can be very difficult, so her easy solution was a great relief.
What’s more, her helpfulness wasn’t the exception. I watched the attendant next to her help one man call a taxi twice, and another help an anxious woman check in calmly. I watched the bell boys (is there a more modern name for them?) graciously walk up to blankly-staring people to see how they could help. Mind you, the lobby is settled among many small shops and right across the street from the Gonda building of the Mayo Clinic. Plus it was raining cats and dogs. So most of the people they offered assistance to probably weren’t even guests and didn’t tip them. They were simply being helpful. Everyone helped me with a smile and friendly reassurance. No one made me feel like a bother, despite my two energetic kids and too-tall car.
Pool
The pool is, of course, my kids favorite aspect of any hotel. And the Kahler Grand Hotel pool is beautiful! On the 11th floor, it is surrounded by windows with a giant glass dome over top for amazing views. The dome also lights up as it gets dark. The pool itself is heated. In my hotel experience, heated means not iced over. At the Kahler, heated means just cooler than a lukewarm bath. Perfect for swimming with my kiddos (no forcing myself into cold water to keep them safe!).
The pool depth goes from 3 feet to 8 feet so it’s fun for all ages. The hot tub is close by and was perfect. Not too hot with good jets. The flooring throughout most of the pool area is some sort of great textured tile that is super non-slip. And everything is wheelchair friendly. Just outside the pool area the Kahler also has a sauna, shower, and beautiful bathroom. There used to be exercise equipment right in the pool area, that is now located on a different floor. This leaves lots of open space around the pool and hot tub. Could use a couple more tables and chairs in that open space, otherwise fantastic.
The only downside I see to the pool is that the 11th floor is private. So, unless you have paid to be in the privacy of the 11th floor, you have to walk through the hall of the 10th floor and up a flight of stairs to get to the pool area. Not horrible but slightly annoying. You”ll also want to avoid having a room on the 10th floor if you don’t want to hear pool traffic throughout the evening. If you can’t physically do the stairwell to get to the pool, the Kahler will give special exceptions to the 11th floor access.
Room
The room was also beautiful. We stayed in an executive suite with two beds, so the space was large with an enormous bathroom. The beds are very comfortable, a bit on the firm side but we slept great. Fluffy pillows and a large tv made for great relaxing after swimming. Plus a little channel guide and a binder full of information for any questions a person might have. The room also had lots of lighting options and storage spaces.
The room was mostly quiet except for some street noise overnight through slightly open windows. The windows did open but were very difficult to open and close, and were pretty dirty. Other than the windows, the room was clean and tidy. I didn’t notice any messy areas, stray hairs, or damage to furniture or walls. I have stayed in the more standard rooms before and, though they are smaller, I’ve been totally happy with the room size and features.
This is an older hotel, so some features and rooms will be older and less updated. I imagine they try to keep up with the cleanliness and try to update rooms when possible to keep customers coming. But, if you are staying in the cheapest room in such an ideal location, be prepared for an older room. If you pay more for the nicer rooms and suites, you’ll get a bigger and nicer space.
Location
The location of the Kahler Grand Hotel is the best part for most people. Right downtown, it is easy walking distance to Mayo Clinic buildings, shops, restaurants, and so much more. They also run a shuttle to the nearby St Mary’s hospital portion of the Mayo Clinic. The Kahler is connected to the underground subway (not a train, just hallways and shops connecting most of the downtown buildings together) for easy movement between buildings regardless of weather. The convenience of being right next to the Mayo Clinic is a large part factor in the decision of where to stay. 
Food
My biggest complaint is that there is no breakfast provided. There is a hotel restaurant and room service, all extra. We didn’t do room service this trip, but I have a vivid memory of getting room service on our wedding night and LOVING the food. There was a microwave and mini fridge in our room, which are always a plus in a hotel room. And there are lots of restaurants worth checking out in easy walking distance.
Overall, we had a great stay at the Kahler Grand Hotel. The staff were kind and courteous. The room was perfect for our needs and WAY cleaner than my house. The pool was fun and had a great view. And the central downtown location is fantastic. If you are headed to Rochester to visit the Mayo Clinic, attend an event downtown, or just need to get away, definitely check out the Kahler Grand Hotel! And visit them on Facebook for more information.
I received a free night at the Kahler Grand. Opinions are 100% my own and not influenced by compensation.
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